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Clinical Management System for Specialised Care Services


Pictured (L to R): Front Row: Fran Thompson, HSE-interim Chief Information Officer. Second Row: John Maher, NRH-Head of IM&T; Mary Cooke, HSE Interim ICT Delivery Director Community Health; Patrick Bergin, NFMHS-Head of Service; Pauline Fitzgerald, HSE-eHealth SCS-CMS Programme Manager; John Kelly, InterSystems-Ireland Sales Manager. Back Row: Shirley Harper, HSE ICT Senior Project Manager; Derek Greene, NRH-CEO; Katie O’Rourke, HSE Interim ICT Deputy Delivery Director Community Health; Paul Braham, NFMHS-Programme Director; Marie Byrne, HSE ICT Senior Project Manager.


eHealth are pleased to announce the signing of a Single Party Framework agreement for a Clinical Management System for Specialised Care Services for the Irish Health Service which took place in May 2022. The four year framework establishes an agreement between the HSE and InterSystems BV for the supply, modification, installation, integration, implementation, hosting, data migration and on-going support of a Clinical Management System (CMS). Two initial sites have drawn down from the framework and signed contracts namely—the National Forensic Mental Health Services (NFMHS) and the National Rehabilitation Hospital (NRH).

A formal launch of the implementation of the solution, called Trakcare, for both NFMHS and NRH took place in the new National Forensic Mental Health Services campus in Portrane, Co. Dublin on June 22nd 2022.  Implementing Trakcare in both sites in a joint approach, allows the HSE to achieve substantial savings, fosters co-working and collaboration and, enables shared learning and knowledge transfer between the two sites.

The eHealth Community team look forward to continuing to work with NFMHS and NRH as they embark on this innovative and digital transformative journey enabling safer and better patient care.