Service Transition

The goal of the Service Transition function is to assure that new and changed IT services are:

• Visible
• Controlled
• Stable
• Supportable 

What does Service Transition do:

• Service Introduction
• Release Management
• Test Management
• Change Management
• Digital Asset Process Management 

Our work includes:

• National Change Calendar
• National Change Advisory Board
• Release Planning
• Capture Support arrangements for new Applications
• Driving ITIL Best Practice 
• Deliver Stakeholder value 

For more information please contact kevinm.walsh@hse.ie  GM for Service Transition