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Business Operations

Overview

The Technology Office has specific responsibility for the design, build and operation of the Technology underpinning all Health Services. 

Technology team areas of expertise:

  • Servers and Storage

  • Desktop

  • Network

  • Telephony (Fixed and Mobile)

  • Internet Infrastructure

  • Technology Financial and Portfolio Management

Our Vision

Patient Centric HealthCare you can believe in, delivered through Resilient, Secure and Agile Technology at the heart of our customer health lives.

Our Commitment

Every technology decision will be patient centric with a view to enhancing their journey through the Irish Healthcare system.

Our Structure

The Technology Office is structured as follows:

Networks – Pat Thornton (GM)

  • Networks & Communications – design, build and support.

  • Capital projects: e.g.: - Network infrastructure refresh, NHN/GCN, New Builds.

  • CHI Technical Management

  • LAN, WAN, WLAN

  • Data Centre

  • Perimeter – Internet, VPN’s, Cloud connectivity

Technology & Deployment – James Carroll (GM)

  • Server & Storage - design, build and support

  • Microsoft Exchange Email Platform

  • Identity and Access Management, Directory Services.

  • Virtualisation – server and desktop (VMWare and Citrix).

  • End User Technology - T3 Desktop, Thin Client

  • Service Continuity, Backup/DR.

  • Security management, including asset management.

  • Cloud Platforms – design build and support.

  • Solution Design and Build – on premise and cloud.

Portfolio/Desktop – Ursula O’Sullivan (GM)

  • Technology Office Portfolio Management

  • Program Management & Delivery

  • Covid Operations Device Delivery

  • Infrastructure Programmes - Windows 7 Upgrade

  • Technology Office Capital Management

  • Technology Frameworks / Support & Maintenance Management

  • Device Hardware Asset and Life Cycle Management

  • Revenue A/C Management

Business Enterprise Systems – Tadgh Buckley (GM)

  • Telephony (Fixed/Mobile) – design, build and support.

  • SIP Technology – design, build and support.

  • Covid Operations.

  • Technology Regional Operations.

  • Emergency Services Technology management and support.

  • Capital projects:  New Builds, Moves, Upgrades

  • DPER Tech Liaison

Chief Technology Office