Personas & Scenarios

Final Personas & Scenarios Available now

The finalised Personas & Scenarios for EHR are now available for download by clicking this button: 


Announcing this update to the EHR programme, Jane Carolan, CIO (Interim), Office of the Chief Information Officer & CEO eHealthIreland, said 

"I am delighted to publish the finalised Personas and Scenarios for the Electronic Health Record Programme. This is the culmination of many months of work and could only be achieved through participation and generous contribution from patients and colleagues from all parts of the Health Service. I thank everyone who became part of their development, from the 200 participants at our workshops at Dublin Castle in early 2017 to the many direct workshop sessions and follow up discussions that followed. Crucially, Dr. Áine Carroll and her senior management team in the Clinical Strategy & Programmes Division played a lead role in their development and I would like to express my deepest appreciation for this. These Personas and Scenarios illustrate how we want our future health system to operate and will form a key foundation for the National EHR Programme and the Clinical Strategy Programme. They will form a collective vision of how we will expect the National EHR Programme to enable better healthcare in Ireland. We plan to use these as part of the National EHR Programme development, and in particular to inform the requirements. While this is a key milestone for the National EHR Programme we will continue to welcome input and participation to ensure that these Personas and Scenarios remain current and complete even further over time. I am personally delighted at the level of clarity conveyed in the Personas and Scenarios and the levels of ambition for our National EHR Programme which we are looking forward to realising in the future."

To see more about how earlier workshops on these Personas & Scenarios were a key ingredient to this final product, you can read about the workshops and draft Personas here. We would like to thank all who contributed of their time and knowledge so generously

You can also find out more about what an EHR is here

Please note: 

The EHR Personas are intended to represent the ehealth capabilities required to support the delivery of potential future care. The EHR Personas are intended to demonstrate the possibilities that the EHR capabilities can help realise.
The care processes presented in the scenarios are for illustrative purposes only. They are in keeping with international trends and ambitions for future care delivery and may not necessarily reflect current practice.