Planning and Portfolio Management (PPM) provides a single, structured planning channel for all new ICT projects and programmes within the HSE.
The RPA Centre of Excellence (CoE) ensures a co-ordinated and consistent approach is applied to the implementation of RPA in the HSE.
The aim of our team is to support eHealth through the delivery of Human Resources, Finance, Mobile Telephony, Communications & Executive Support.
Customer Relationship Management (CRM) technology supports the management of customer relationships and provides insights from customer interactions to highlight improvement opportunities in business processes.
Teams provides a simple and easy to use tool where you can virtually meet colleagues, collaborate on documents, and share ideas through the Teams' shared workspace.
The PMO works to improve project and programme delivery within the HSE by providing training to staff and assurance to teams. It reports on progress to senior management and other departments on request.
The Resource Augmentation Services team manage the augmentation of eHealth functions with temporary resources across a broad range of skillsets.