Business Operations

Business Operations

Joyce Shaw_


Joyce Shaw is the National Lead for the delivery of Business Operations for the Office of the Chief Information Officer (OoCIO). Joyce has 25 years’ experience in a range of roles, primarily in support of the Head of the ICT Function.


What is Business Operations?

Business Operations is a new area which, in time, will incorporate all of the administrative functions within the OoCIO.  This includes:

  • Financial processing
  • Records management
  • HR support
  • Facilitating staff training and development
  • Conference/meeting organisation
  • OoCIO internal and external communications and digital media management
  • General administrative supports to the OoCIO